ClaimifyReturns, refunds, exchanges & warranty — one self-service portal..
A complete returns, refunds, exchanges, and warranty claims solution for Shopify. Customers submit RMA requests through a branded self-service portal; you resolve every claim type from one dashboard with auto-approval rules, custom workflows, and analytics — no support-ticket chaos.
Everything you need
Unified claims dashboard
Returns, refunds, exchanges, warranty, and damage claims — every type resolved from one interface.
Self-service portal
Customers file claims from their account, the thank-you page, or a dedicated branded portal.
Auto-approval rules
Resolve predictable claims instantly with rules — no manual review for the routine cases.
Custom workflows
Build scenarios for RMA, store credit, replacement orders, and more to match your policy.
Kanban + analytics
Visualize claim status on a board and spot return-reason trends at a glance.
Custom branding & domains
Your logo, colors, sending domain, and custom domain on the entire post-purchase experience.
See it in action
Loved by merchants
“The team are extremely responsive, which is the main value for us in continuing to use the app.”
“This app has completely streamlined everything. It's incredibly easy to use, both for our team and our customers.”
“What I appreciate most is how easy it was to get started — the setup was quick, and the dashboard is very intuitive.”
Simple, transparent pricing
Free
$0
- ✓ 1 claim form
- ✓ Basic validation
- ✓ Up to 3 claim reasons
- ✓ Standard templates
- ✓ Email support
Plus
Popular$19 /mo
- ✓ Unlimited claim forms
- ✓ Advanced validation & custom logic
- ✓ Smart auto-approval
- ✓ Advanced analytics
- ✓ Custom branding
- ✓ Priority support
Business
$49 /mo
- ✓ Everything in Plus
- ✓ Custom workflows
- ✓ Sending-domain integration
- ✓ Custom domains
- ✓ Dedicated account manager
Frequently asked questions
Which claim types does Claimify handle? +
Returns, refunds, exchanges, warranty, and damage claims — all from a single unified dashboard.
Where can customers file a claim? +
From their account page, the order thank-you page, or a dedicated branded self-service portal.
Can routine claims be approved automatically? +
Yes. Auto-approval rules resolve predictable claims instantly, so your team only touches the exceptions.
Is there a free plan? +
Yes — the Free plan includes one claim form. Plus and Business add unlimited forms, automation, and a 3-day trial.
Ready to try Claimify?
Returns, refunds, exchanges & warranty — one self-service portal.