Kill your most repetitive support ticket

Every support team has that one ticket that arrives over and over. For gift-card sellers, it’s almost always the same: “How much is left on my card?”

Make it self-serve

A storefront balance checker lets customers answer the question themselves — no email, no wait, no agent. They paste the code, see the balance, and move on (often straight to checkout).

Why it drives repeat purchases

A customer checking a balance is a customer with intent to spend. Showing the balance in the moment nudges them toward using it — turning a support question into a sale.

Setup is a one-click affair

Install, drop the widget anywhere in your theme, and style it to match your brand. On Shopify Plus you can even surface the balance check at checkout.

The best support ticket is the one your customer never has to file.